Direct Payment Recruitment Advisor
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Role
Role Overview
This role combines the responsibilities of PA recruitment coordination and independent living support to ensure that individuals who require care have access to well-matched Personal Assistants (PAs) while also receiving high-quality advice on independent living solutions.
As part of the Direct Payments support service, you will coordinate recruitment opportunities, build and maintain a pool of PA candidates, and work with local stakeholders to promote the role. You will also provide specialist advice and support to individuals considering Self-Directed Support Schemes, Independent Living Schemes, Personal Health Budgets, and self-funded/private care options.
This is a remote role with occasional community engagement across the Wirral, requiring a proactive individual who can effectively support both PA recruitment and individuals seeking independence.
Key Responsibilities
Personal Assistant (PA) Recruitment & Coordination
- PA Pool Management: Maintain and oversee the Personal Assistant (PA) pool via the Talentvine Portal.
- Candidate Sourcing & Matching: Identify and attract candidates for PA roles, supporting individual employers in finding the right match.
- Stakeholder Engagement: Develop relationships with Wirral Council, Jobcentre Plus, job coaches, health and social care providers, and employability partners.
- Marketing & Outreach: Work with the in-house Marketing team to promote PA roles via social media, career fairs, and community engagement activities.
- Targeted Recruitment Strategies: Utilize job boards, professional networks, and direct outreach to source high-quality candidates.
Independent Living Support & Advice
- Providing Specialist Support: Offer guidance to individuals (including children and adults with disabilities) on Self-Directed Support, Independent Living Schemes, Personal Health Budgets, and private/self-funded care options.
- Customer-Centered Support: Conduct remote assessments and arrange home visits as needed to ensure individuals receive the appropriate support for independent living.
- Collaboration with Professionals: Engage with Health & Social Care professionals to provide tailored advice to eligible individuals.
- Advocacy & Empowerment: Help individuals navigate care options, ensuring they understand their rights and the benefits available to them.
Requirements
- Background in social care, recruitment, or independent living support is desirable.
- Ability to work remotely with occasional travel across the Wirral for community engagement.
- Strong relationship-building and stakeholder management skills.
- Confidence in using digital platforms for recruitment and support services.
- Passion for empowering individuals with disabilities to live independently and ensuring they have access to the right support.
This role is ideal for someone with experience in recruitment and/or social care who wants to make a meaningful impact in the community by both helping individuals access independent living solutions and ensuring they have the right PA support.
Who We Are
Here at PeoplePlus, our health and social care support services enable thousands of people to live independently across England and Wales each year.
These trusted services and our dedicated teams empower people – at whatever stages of their life – to live more independent, happier lives.
We work closely with people to understand their needs, make sure their voices are heard and provide well-rounded and tailored support to help them thrive.
Our current services include
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Independent Living Services across England and Wales
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Gloucestershire Carers' Hub
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Our unique trademarked wellbeing 'YouCan' programme
Today, we deliver independent living and care support services across England and Wales and help to shape future services by sharing our expertise and the thoughts of the people we help with local and central governments.
We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation can feel the effects.
Our Benefits
A paid PeoplePlus Life Event Day each year
25 days annual leave
Cycle to Work scheme
Access to hundreds of discounts via the Additions portal
Employee Assistance Programme
Access to online wellbeing centre
Enhanced Wedding leave
A paid volunteering day each year
Testimonials
"I have worked for PeoplePlus for 10 years in total working up from Administrator to Team Leader. My current role is to lead the customer service team in our Independent Living Services department, my role includes dealing with queries and managing complaints ensuring that we deliver the best service possible.
I am proud to lead a team that puts the customer at the heart of everything we do. I enjoy working at PeoplePlus because it is obvious to see the difference that our support makes to our customers, and it gives me a sense of purpose working for a business that is centred around the people that we support and that we make a direct difference to their lives."
"I've really enjoyed my role because it's important to me to help others to see their true potential. Helping to guide participants/employees through their employment journey, providing them with tools to build their confidence and self-esteem so that they develop personally and professionally. PeoplePlus have enabled me to help others through this role."
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